Relationship Generation System™ · Managed for you
The opportunity is often in the follow-up that never happens
AI-personalised outreach and educational events bring the right people into your world. An AI agent then monitors every one of them and tells you who to reach out to personally, and when. The relationships stay human.
- 2018
- in continuous use and evolution since, across three businesses
- $2.3M
- in my own personal sales
- $25M
- estimated in sales for clients
Getting attention is only half of client acquisition
Someone accepts your connection request. Someone replies to an email. Someone registers for your webinar, attends part of it, or asks a question.
Then what?
A generic sequence continues, or a booking link gets sent, and the individual conversation stops. You meant to follow up personally, but you were busy delivering for existing clients. A potentially valuable relationship goes quiet.
Someone needs to keep track of every person: what they’ve engaged with, what has changed for them, and when they need you directly. That is what this system does, so your time goes into the conversations that matter instead of remembering who to call.
An example
- 1 Tuesday Priya, an operations director, accepts a personalised LinkedIn invitation to your webinar on why restructures stall.
- 2 Thursday She attends, stays to the end and asks how your approach works in a unionised workplace. The agent adds her question and her attendance to your CRM.
- 3 Friday You send her a short personal note answering her question, with a clip of you explaining that exact point.
- 4 Next month Her company announces a restructure for March, and she visits your website twice. The agent flags her as a likely opportunity.
- 5 The call You message her personally and she books a time. You arrive with a one-page brief: her role, her question, the restructure and what she has already seen.
Who does what
You bring the expertise and the relationships. The rest is managed around you.
What I manage
- Audience research and prospect lists
- AI-personalised outreach across LinkedIn and cold email
- Event invitations and reminders
- Turning your recordings into clips, posts and emails
- The AI agent that enriches and monitors every contact, and your CRM integration
What you contribute and approve
- Your expertise, method and offer
- Presenting the webinar or roundtable
- Approving the messaging, tone and boundaries up front
- Reviewing content before it goes out in your name
What stays with you
- Replies and conversations once someone responds
- Personal follow-up with the people the agent surfaces
- Sales conversations, recommendations and agreeing an engagement
How an engagement starts
- One defined audience and one offer
- CRM set up or integrated, with the AI agent connected
- An outreach campaign leading to one educational event
- Every person who engages enriched, monitored and surfaced to you when the signals are right
- A review together to decide what to refine and scale
How the system works
Six connected steps
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01
Establish who to approach and why
We start with a defined audience, a relevant problem and a credible reason for that audience to engage with you. Your expertise, method and offer need to connect to their situation.
This foundation guides the targeting, outreach, educational content and the signals we watch for. It also helps identify who should progress towards a sales conversation.
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02
Start relevant, personalised conversations
AI researches prospects using appropriate available information, identifies relevant context and personalises outreach that connects that context to your expertise. That outreach runs across LinkedIn and cold email, alongside your existing list and referral partners.
Useful personalisation goes beyond a first name or a passing reference to someone’s latest post. It answers: why this person? Why this topic? Why might this be useful to them?
The first step is usually an invitation to a webinar, roundtable or a useful resource. The messaging stays grounded in what we actually know about the prospect.
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03
Demonstrate your expertise through 1:many sales
A webinar, roundtable or other educational experience gives prospective clients an opportunity to see how you think. Your Unique IP Method provides the structure.
You help people recognise their situation, understand what may be holding them back and see what needs to happen next. This creates a stronger basis for a sales conversation: people have experienced your judgement before being asked to invest in it.
Inviting people to these events also builds your email and social audience, and creates warm contacts you can follow up personally.
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04
Turn the work you naturally do into content
Your webinar can do more than start conversations with the people who attend. When you explain your method, answer a question or help someone see a problem differently, you’re demonstrating the judgement a prospective client is buying. That is often your strongest material.
We build a repeatable workflow to capture recordings and transcripts, identify useful explanations and examples, connect them to your Unique IP Method, and turn them into video clips, posts, emails and longer pieces that support outreach and event invitations, and give you something useful to send when you follow up.
AI can handle much of the transcription, selection, drafting, formatting and scheduling. Your review focuses on accuracy, nuance and whether the result still sounds like you. Public webinars are a straightforward starting point. Material from client or prospect conversations requires appropriate permission, with identifying and confidential information removed.
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05
Monitor every relationship and surface the right moments
Everyone who enters your world through outreach, your events or your website is enriched and monitored by an AI agent. It watches for signals inside your world, such as replies, registrations, attendance, questions and engagement, and outside it, such as job changes, new hires, funding, company news and what they’re posting about.
Someone who registered but couldn’t attend is in a different position from someone who stayed, asked a detailed question and described a current problem. When the combined signals suggest someone is likely showing buying intent, the agent surfaces them to you with the context and a sensible reason to get in touch.
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06
Keep the conversation human
Client acquisition for high-trust, high-value services is a relationship game. So once someone responds, the conversation is yours by default. You reach out personally, when it matters, with the context already in front of you.
What prompted their interest? What have they engaged with? What have they said about their situation? What has changed for them recently? You pick up the conversation as an informed adviser, not a sequence.
Where AI is used, and where it isn’t
AI personalises the first touch. After that, by default, it doesn’t write to your prospects. With high trust and high deal sizes, people want to deal with you, not an automated sequence.
Instead, an AI agent works behind the scenes on everyone who enters your world. It does the research, monitoring and record-keeping that used to make personal business development impossible to sustain, so you can spend your time on the human part.
An AI Agent BDM is available if you want some or all of the follow-up conversations handled for you. For most high-trust, high-value services we recommend against it. If you do choose it, you’ll handle conversations yourself at first, so the agent learns who you respond to, who you don’t and how, before it acts on your behalf.
- Personalising first-touch outreach on LinkedIn and cold email, based on a prospect’s business, role and relevant available context.
- Enriching every contact who enters your world, with research on the person and their company.
- Watching signals inside your world such as replies, registrations, attendance, questions, email and content engagement, and website visits.
- Watching signals outside it such as job changes, new hires, funding, company news, and their LinkedIn posts and topics.
- Identifying website visitors with an optional third-party subscription, to score leads and add relevant people and companies to your LinkedIn outreach and cold email event invitations. Set up in line with your privacy policy and obligations.
- Surfacing opportunities when someone is likely showing buying intent, with the context and a reason to reach out personally.
- Preparing you for sales conversations with a concise brief on the person, their situation and the relationship so far.
Your CRM
Insight in your CRM, not noise
The agent’s knowledge lives in a custom-built system outside your CRM. Your CRM only receives what is relevant: the information, insights and actions you need.
Ontraport or GoHighLevel
Both are supported, and integration is included. Ontraport is our default.
Another CRM
Other CRMs may be supported if they offer marketing automation and custom objects. An additional implementation fee may apply.
Keep your sales CRM
Use Ontraport for marketing leads and move qualified opportunities into your existing sales CRM. This can limit what the agents are able to do.
Track record
Refined since 2018 across three businesses
The system is responsible for $2.3M in my own personal sales and an estimated $25M in sales for clients. A selection of the educational events it has filled:
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173 attendees · May 2025
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39 attendees · May 2025
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57 attendees · December 2024
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32 attendees · February 2024
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92 attendees · October 2021
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29 attendees · October 2021
Built on The Expert Scaling Method™
This system manages stages 3 to 6 of The Expert Scaling Method™: messaging and content, promotion, 1:many sales and follow-through. It works best when you already have:
- A clear view of the clients you’re well equipped to help.
- A differentiated approach you can explain.
- An offer grounded in results you can realistically deliver.
- The ability and capacity to serve the clients you attract.
If those foundations need work, we address them first.
Is it a fit?
It may be if:
- You can advise and sell effectively once you’re in a real conversation.
- You’re comfortable sharing your expertise, or willing to develop that ability.
- You have a credible service but a limited audience.
- Your current follow-up depends too heavily on your memory and spare time.
- You want relationships built personally, not handed to a bot.
Want to see whether it fits your business?
Let’s talk about your audience, your offer and where opportunities are currently being lost. We’ll check whether the foundations are in place and what a first campaign would look like.